An eye for details – that’s one of the basic requirements to create and plus the experience of guests at the Disney theme parks. Some of the details may only serving a decorative or atmospheric purpose while others are there to make the experience more believable. However, every so often small details are actually necessary to enhance the experience of guests and solve a real problem. Case in point a small detail added recently to the entrance door of the Salon Mickey, in which members of the Shareholders’ Club are treated to a small breakfast and VIP entrance into the Disneyland Park.
Since the Salon Mickey opened for Shareholders’ Club members they had to knock on the door or its windows to notify the cast member inside so that he could open the door (no secret knocking signal required, but presentation of the membership card). Not a very elegant way and also the cast member could easily miss the signal when it was busy or a member knocked to carefully. Now this spring a small detail was added to (hopefuly) solve this issue: an elegant door knocker fitting the victorian style of the building was added to the door. Another small detail to improve guest experience!


